OUR VALUE CREATION OUTCOMES
Our Sustainability Framework
Our business
Capitals
Financial
Manufactured
Intellectual
Inputs
Capital expenditure:
- R1.09 billion budgeted for capital expenditure projects
- Negative sovereign and Group credit ratings
Regulatory environment: engaged with Regulating Committee to gain certainty on tariffs.
Gearing ratio: FY2019/20 commenced with a gearing ratio of 18%
Nine airports:
- Assets leveraged to maintain and develop new and existing routes that increase our connectivity
- Capacity for 27 million departing passengers
IT infrastructure: Use of innovative technology to respond to customer needs for efficiency and safety and defend our competitive position
Technical advisory and consultancy: Technical and advisory services, airport management solutionffs and training academy
Research and development: Development of innovative ideas to improve client service and assesses whether new technology is required to drive efficiency
Our Sustainability Framework
Our people and society
Capitals
Human
Social
Inputs
3 343 employees drive the Group’s strategic objectives
94.1% black employees
R42 million invested in skills development to ensure we develop and maintain opportunities for employment equity
Engagement with suppliers and other stakeholders through roadshows to share our transformation journey and align objectives R47 million invested in socio-economic development projects
Our Sustainability Framework
Our environment
Capitals
Natural
Inputs
Water usage: Water saving and augmentation plans control water usage, minimising an overall consumption
Fuel usage: Proactive fuel management practices to maximise fuel usage efficiency
Electricity usage: Implementation of energy efficiency and alternative energy initiatives to maximise electricity usage savings
What we do
Run airports
By running our airports efficiently and developing them innovatively, we will enhance the regional economy.
Develop airports
Improving our capacity and infrastructure grows our footprint through effective operation and partnerships.
Grow footprint
A larger footprint provides more impactful outcomes for the country and the world.
Our operating structure
Business Management
Strategy and Performance
Governance and Assurance
Corporate Affairs
Transformation
Business Operations
Airport Management
Infrastructure Asset Management
Technical Services and Solutions
Enterprise Security
Commercialisation
Business Development
Business Enablement
Financial Management
Human Resources
Information Technology
Supply Chain Management
Our Sustainability Framework
Our business
Capitals
Financial
Manufactured
Intellectual
Outputs
- R30 billion committed to infrastructure development over five years
- Invested R1.3 billion in capital expenditure projects
- R 296 million in debt repaid during the year
- R550 million in interest payments during the year
- In excess of R10 billion repaid since 2013
- 42 million passengers have used our nine airports
- Reputation Index increased to 64.1 out of 100
- Achieved ASQ score of 4.08/5
- Increased institutional knowledge
- Continued application of systems, procedures and protocols
Outcomes
- Improved airport stakeholder and passenger experience
- Developed infrastructure despite credit rating
- 5.2% ROE
- 6.2% ROCE
- Non-aeronautical revenue (R3.13 billion) made up 48% of total revenue
- 1.6% increase in non-aeronautical revenue
- Gearing has decreased to 17%
- Contribution to the tourism economy and our financial position
- Enhanced operational efficiency
- Enhanced customer experience
- Balance of non-core income ensures financial sustainability
- Enhanced customer experience
- Protection of our information and systems
Our Sustainability Framework
Our people and society
Capitals
Human
Social
Outputs
- Annual employee satisfaction (ESAT) based on PRIDE values increased to 3.58 out of 5
- 172 promotions
- 369 active employee bursaries worth R7 million
- 2 063 employees (61.7% of total) benefited from housing scheme
- Black business share of commercial revenue generated is 55.4%
- Created 23 750 job opportunities
- Supported R4.1 billion in income for its employees and those of its local suppliers
- B-BBEE Level 2
- Socio-economic development: Supported various projects across the country
Outcomes
- Improvement in culture helps the Company reach its strategic objectives
- Contributing positively towards the availability of skills in South Africa
- Grew black business share of commercial revenue generated
- Created job opportunities beyond our own operations
- Promoted employment equity and reflected the demographics of our country
- Improved stakeholder engagement
Our Sustainability Framework
Our environment
Capitals
Natural
Outputs
- 2.6% decrease in overall fuel consumption
- Electricity consumption decreased by 3.7%
- Noise complaints decreased by 8.3%
- All nine airports maintained their ISO 14001:2015 Environmental Management System Standard Certification
Outcomes
- Contributed to climate change and Sustainable Development Goal
- Attained ACI Airport Carbon Accreditation Level 2 certification for O.R. Tambo International Airport, Cape Town International Airport, King Shaka International Airport and Port Elizabeth International Airport
- Attained ACI Airport Carbon Accreditation Level 1 certification for Bram Fischer International Airport and George Airport.
- Progress towards goal of being a carbon-neutral business by 2030